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Privacy policy

Privacy Policy

Please note that Earthen Crafts reserves the right to update or modify these policies at any time. This may include changes related to our services, products, customers, partnerships, or business operations. We encourage our customers to review this privacy policy carefully and regularly.

If you have any questions, feel free to reach out to us via email at info@earthencrafts.com.

Information We Collect

When you visit our website, we automatically collect certain information about your interaction with our site. This includes details about:

·        The web pages or products you view or interact with

·        Your web browser

·        IP address

·        Time zone

·        Cookies installed on your device

This information helps us improve your browsing experience and provide better service.

Important:
We do not store any financial information. All transactions are securely processed through trusted third-party payment processors.

Cookies Usage

Temporary cookies (small text files) are stored on your device to help us identify it. These cookies enhance your browsing experience and make navigation more seamless and user-friendly.

Why We Collect This Information

Our primary goal is to create a valuable and personalized experience for you.
We respect your privacy, and your personal information will never be sold, exchanged, transferred, or shared with any third party without your consent, except when required to:

·        Deliver the product or service you purchased

·        Fulfill essential business operations, like shipping or customer support

Who We Share Your Information With

We only share necessary information with trusted parties to fulfill your order and provide customer support:

·        Customer Support Team: To respond to inquiries and manage customer accounts.

·        Courier Services: To ensure timely and accurate delivery of your order.

Children’s Privacy

Our services are not intended for children under the age of 13. If you believe your child has shared personal information with us, please contact us immediately so we can remove it from our records.
We strongly encourage parents and guardians to monitor their children’s online activity to ensure a safe browsing experience.