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Shipping policy

Handling & Delivery Time

At Earthen Crafts, we take 2–4 business days to process and prepare your order.
Once shipped, delivery usually takes 4–8 business days.

During this time, every product goes through a thorough quality check to ensure it reaches you in perfect condition.

Order Tracking

As soon as your order is handed over to the courier service, we will update the tracking information within 24–48 hours.
You will also receive an email notification with your tracking details to monitor your shipment.

Courier Services

We partner with trusted and premium courier services such as DHL, FedEx, UPS, and USPS to ensure timely and secure delivery.

Orders are shipped from one of our multiple warehouses, depending on:

·        The delivery address

·        Product availability

Defective or Damaged Products

If you receive a defective or damaged product, please contact our customer support team at info@earthencrafts.com within 4 days of receiving your order to request a replacement